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Terms & Conditions

Welcome to Oleaf!

These Terms & Conditions ("Terms") govern your access to and use of www.oleafherbal.com (the "Website"), owned and operated by Oleaf Ventures Private Limited ("Oleaf", "Company", "we", "us", "our"). By accessing, browsing, purchasing from, or using any part of the Website, you agree to be bound by these Terms, our Privacy Policy, Shipping & Returns Policy, and any other policies or notices published on the Website.

If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.


1. Website Availability & Access

  • Oleaf reserves the right to suspend, restrict, modify, or discontinue the Website or any part thereof at any time without notice.

  • We shall not be liable for any loss or damage arising from Website unavailability due to maintenance, upgrades, technical issues, force majeure events, or any reason beyond our control.

  • Unauthorized, unlawful, or abusive use of the Website may result in immediate termination of access and legal action.


2. User Eligibility & Representations

By placing an order or using the Website, you represent and warrant that:

  • You are at least 18 years of age;

  • You are legally competent to enter into binding contracts;

  • All information provided by you is true, accurate, and complete.


3. Orders, Payments & Pricing

  • All orders placed through the Website are subject to acceptance and availability.

  • Oleaf reserves the right to cancel or refuse any order at its sole discretion, including in cases of pricing errors, stock unavailability, suspected fraud, or violation of these Terms.

  • Prices are subject to change without prior notice.

Payment Security

  • Online payments are processed through third-party payment gateways.

  • Oleaf does not store or control payment card details and shall not be liable for any payment fraud, unauthorized transactions, or gateway failures.

  • You agree that use of any payment method is at your own risk and responsibility.


4. International Orders & Customs

  • International orders must be prepaid online.

  • Customers are solely responsible for compliance with import laws, customs duties, taxes, and regulations of the destination country.

  • Oleaf shall not be liable for delays, seizures, destruction, or abandonment of international shipments due to customs or regulatory actions.


5. Shipping, Returns & Cancellations

  • Shipping, delivery timelines, cancellations, returns, refunds, and replacements are governed by our Shipping & Returns Policy, which forms an integral part of these Terms.

  • Free shipping is available only for prepaid domestic (India) orders above ₹499, subject to conditions stated in the Shipping Policy.


6. Cookies & Tracking

  • The Website uses cookies and similar technologies in accordance with our Privacy Policy.

  • By continuing to use the Website, you consent to such use.


7. Intellectual Property Rights

  • All content, trademarks, logos, designs, text, graphics, and software on the Website are the exclusive property of Oleaf Ventures Private Limited or its licensors.

  • No content may be copied, reproduced, distributed, sold, or exploited without prior written consent.


8. User Content & Reviews

  • Users may submit reviews or comments where permitted.

  • Oleaf does not guarantee publication and reserves the right to remove or edit content at its discretion.

  • You grant Oleaf a perpetual, royalty-free, worldwide license to use, reproduce, modify, and publish such content.


9. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe intellectual property rights

  • Upload malicious code or interfere with Website security

  • Misrepresent identity or impersonate others


10. Third-Party Links & Content

  • The Website may contain links to third-party websites.

  • Oleaf has no control over and assumes no responsibility for third-party content, policies, or practices.


11. Limitation of Liability

To the maximum extent permitted by law:

  • Oleaf’s liability shall be limited to the value of the product purchased;

  • Oleaf shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of data, profits, or goodwill.


12. Indemnification

You agree to indemnify and hold harmless Oleaf Ventures Private Limited, its directors, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the Website or breach of these Terms.


13. Health Disclaimer

Products sold on the Website are not intended to diagnose, treat, cure, or prevent any disease. They do not replace professional medical advice. Please consult a qualified healthcare professional before use.


14. Privacy

Your use of the Website is subject to our Privacy Policy, which explains how personal data is collected and processed.


15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Courts in Mumbai, Maharashtra shall have exclusive jurisdiction.


16. Changes to Terms

Oleaf reserves the right to update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.


17. Contact Information

For any questions regarding these Terms:

📧 info@oleafherbal.com

 

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