This Privacy Policy describes how Oleaf Ventures Private Limited ("Oleaf", "Company", "we", "us", "our"), the owner and operator of www.oleafherbal.com (the "Website"), collects, uses, stores, discloses, and protects personal information of users and customers worldwide.
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy, along with our Terms & Conditions and other applicable policies.
This Privacy Policy applies only to information collected through our online activities on the Website. It does not apply to information collected offline or through third-party websites, platforms, or channels not controlled by Oleaf.
By using the Website, submitting information, or making a purchase, you expressly consent to the collection, use, processing, storage, transfer, and disclosure of your information in accordance with this Privacy Policy and applicable laws.
We may collect personal information including but not limited to:
Name, billing and shipping address
Email address and phone number
Company name (if applicable)
Account login credentials
Payment-related information (processed via secure third-party gateways)
Communication details when you contact us
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device information
Internet service provider (ISP)
Date and time stamps
Referring/exit pages
Clickstream data
This information is used for analytics, security, fraud prevention, and performance optimization.
We use collected information to:
Operate, maintain, and improve the Website
Process orders, payments, deliveries, returns, and refunds
Communicate regarding orders, services, or support requests
Send transactional and promotional communications (subject to consent)
Analyze usage trends and customer behavior
Detect, prevent, and investigate fraud, abuse, or illegal activity
Comply with legal obligations and regulatory requirements
Oleaf uses cookies, web beacons, pixels, and similar technologies to:
Remember user preferences
Enhance user experience
Analyze traffic and website usage
Deliver relevant advertisements
Users may disable cookies through browser settings; however, some features of the Website may not function properly.
We may use third-party service providers such as payment gateways, logistics partners, analytics providers, and advertising platforms. These third parties may collect or process data in accordance with their own privacy policies.
Oleaf does not control and is not responsible for the privacy practices, content, or security of third-party websites or services.
We do not sell personal data. Information may be disclosed:
To service providers strictly for operational purposes
To comply with legal obligations, court orders, or government requests
To enforce our rights, policies, or agreements
To protect the safety, rights, or property of Oleaf, users, or the public
Your information may be transferred to, stored, or processed in countries outside your jurisdiction, including India. By using the Website, you consent to such cross-border data transfers in accordance with applicable data protection laws.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is completely secure, and Oleaf cannot guarantee absolute security.
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure of personal data
Restrict or object to processing
Request data portability
You have the right to:
Know what personal data is collected
Request deletion of personal data
Opt out of the sale or sharing of personal data (if applicable)
Not be discriminated against for exercising privacy rights
Requests can be made by contacting us at info@oleafherbal.com. We may verify your identity before processing requests and will respond within statutory timelines.
The Website is not intended for children under the age of 13. Oleaf does not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.
To the maximum extent permitted by law, Oleaf shall not be liable for any indirect, incidental, consequential, or punitive damages arising from data access, use, breach, or loss beyond our reasonable control.
Oleaf reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Policy.
This Privacy Policy shall be governed by the laws of India. Courts located in Mumbai, Maharashtra shall have exclusive jurisdiction.
For any questions, concerns, or privacy-related requests, please contact:
📧 info@oleafherbal.com
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